FAQ

Questions and Answers

Placing orders
Q: How can I become a member of your online store?
A: Register as a member of us.

Q: What's the Minimum Order Quantity ?
A: There is no minimum order. You can order in any quantity, colour, size & design.

Q: What should I do if I have problems with placing order?
A: You can send mail to us to get help.
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Q: What should I do if I lost my password?
A: Please click on "Lost Password" to request a new password.
Then check your mail to get the new password email.

Payment methods
Q: Can I pay from paypal, is there any extra fee?
A: Yes, you can pay from paypal, there is no extra fee if you pay from paypal.

Q: Can I pay through local banks?
A: Yes, you can direct bank in or transfer fund via online banking or interbanking.
Bank Info
1)
Bank: Ambank Malaysia
Account Name: CHOW KOOI CHIA
Account no: 0930020039416

2)
Bank: Maybank
Account Name: CHANG CHAI HOON
Account no: 102055310684
 
Shipping methods
Q: Is the delivery door-to-door?
A: Yes, the delivery is door-to-door.

Q: What shipping method do you offer?
A: All our delivery is managed by PosLaju Malaysia. For delivery rates, please refer to ‘Shipping & Delivery’.

Price and quality
Q: Can get discount?
A: The price is fair enough, so we don't provide discount. But don’t worry, an exciting promotion will be launched from time to time, make sure you visit our site frequently.